Health Plan Information

Upper Peninsula (Region 1)

Upper Peninsula Health Plan MI Health Link
Customer Service: Toll-free at 1-877-349-9324 (TTY: 711). Hours: Monday - Sunday 8:00 A.M. - 9:00 P.M Eastern.
Nurse Line:1-844-411-3695, 7 days a week, 24 hours per day.
Drug Benefit Questions: Toll-free: 1-855-380-0275 (TTY: 711), 7 days a week, 24 hours per day.
Address: Upper Peninsula Health Plan 853 West Washington Street Marquette, MI 49855
(website) | (contact information) | (member handbook) |(dental handbook)(formulary) | (formulary search) | (provider search) | (summary of benefits) | (annual notice of changes)


Southwest Michigan (Region 4)

Aetna Better Health Premier Plan 
Member Services: Toll-free at 1-855-676-5772 (TTY 711). Representatives available 24 hrs a day, 7 days a week.
Address: Aetna Better Health Premier Plan 1333 Gratiot Avenue, Suite 400 Detroit, MI 48207
(website/contact information) | (member handbook) | (annual notice of changes) | (formulary) | (formulary updates) (formulary search) | (prior authorization criteria) | (step therapy criteria) | (provider search) | (dental provider search) | (summary of benefits) 

Meridian Complete
Member Services: 1-855-323-4578  (TTY users should call 711) Monday - Sunday from 8:00 a.m. - 8:00 p.m. If you call before 11:00 a.m. or after 3:00 p.m., Member Services will have shorter wait times.
Address: Meridian Complete 1 Campus Martius, Suite 700, Detroit, MI 48226
(website)| (contact information) | (member handbook) | (annual notice of changes) | (annual notice of changes - former michigan complete members)(formulary)| (formulary search)(prior authorization criteria)(step therapy criteria) | (provider search)(provider & pharmacy directory) | (summary of benefits)


Wayne County (Region 7)

Aetna Better Health Premier Plan 
Member Services: Toll-free at 1-855-676-5772 (TTY 711). Representatives available 24 hrs a day, 7 days a week.
Address: Aetna Better Health Premier Plan 1333 Gratiot Avenue, Suite 400 Detroit, MI 48207
(website/contact information) | (member handbook) | (annual notice of changes) | (formulary) | (formulary updates) (formulary search) | (prior authorization criteria) | (step therapy criteria) | (provider search) | (dental provider search) | (summary of benefits) 

AmeriHealth Caritas VIP Care Plus 
Member Services: Toll-free at 1-888-667-0318 (TDD/TTY: 711), 8 a.m. to 8 p.m., 7 days a week.
Non-members: Toll-free at 1-877-716-8694 (TTY: 711), 8 a.m. to 8 p.m., 7 days a week.
Address: AmeriHealth Caritas VIP Care Plus Member Services P.O. Box 851677 Richardson, TX 75085-1677
(website)| (contact information)(member handbook)| (annual notice of changes) | (formulary) | (formulary updates) (formulary search) | (prior authorization criteria) | (step therapy criteria) | (provider search) |(provider & pharmacy directory) | (summary of benefits) 

HAP Empowered MI Health Link
Member Services: Toll-free at (888) 654-0706 (TTY 711), 8 a.m. to 8 p.m., 7 days a week.
Fax: (248) 663-3774
Address: HAP Empowered MI Health Link PO Box 2578 Detroit, MI 48202
(website) | (contact information) | (member handbook) | (annual notice of changes) | (formulary) | (prior authorization criteria) | (step therapy criteria)(provider search) | (provider and pharmacy directory)(summary of benefits) 

Meridian Complete (Formerly Michigan Complete Health Medicare-Medicaid Plan)
Member Services: 1-855-323-4578  (TTY users should call 711) Monday - Sunday from 8:00 a.m. - 8:00 p.m. If you call before 11:00 a.m. or after 3:00 p.m., Member Services will have shorter wait times.
Address: Meridian Complete 1 Campus Martius, Suite 700, Detroit, MI 48226
(website)| (contact information) | (member handbook) | (annual notice of changes) | (annual notice of changes - former michigan complete members)(formulary)| (formulary search)(prior authorization criteria)(step therapy criteria) | (provider search)(provider & pharmacy directory) | (summary of benefits)

Molina Dual Options MI Health Link
Member Services: Toll-free at (855) 735-5604 (English, Spanish & Arabic) (TTY 711), 8 a.m. to 8 p.m., Monday-Friday.
Nurse Advice Line: Toll-free at (844) 489-2541 (English, Spanish & Arabic) (TTY 711), 24 hrs a day, 7 days a week.
Fax: (248) 925-1767 
Address: Molina Healthcare of Michigan 880 W. Long Lake Rd. Troy, MI 48084
(website) |(contact information) | (member handbook) | (annual notice of changes) | (formulary) | (formulary changes) (formulary search) | (prior authorization criteria) | (step therapy criteria)(over the counter benefit)(provider and pharmacy directory) |(provider search) | (pharmacy search) |  (summary of benefits) 


Macomb County (Region 9)

Aetna Better Health Premier Plan 
Member Services: Toll-free at 1-855-676-5772 (TTY 711). Representatives available 24 hrs a day, 7 days a week.
Address: Aetna Better Health Premier Plan 1333 Gratiot Avenue, Suite 400 Detroit, MI 48207
(website/contact information) | (member handbook) | (annual notice of changes) | (formulary) | (formulary updates) (formulary search) | (prior authorization criteria) | (step therapy criteria) | (provider search) | (dental provider search) | (summary of benefits) 

AmeriHealth Caritas VIP Care Plus 
Member Services: Toll-free at 1-888-667-0318 (TDD/TTY: 711), 8 a.m. to 8 p.m., 7 days a week.
Non-members: Toll-free at 1-877-716-8694 (TTY: 711), 8 a.m. to 8 p.m., 7 days a week.
Address: AmeriHealth Caritas VIP Care Plus Member Services P.O. Box 851677 Richardson, TX 75085-1677
(website)| (contact information)(member handbook)| (annual notice of changes) | (formulary) | (formulary updates) (formulary search) | (prior authorization criteria) | (step therapy criteria) | (provider search) |(provider & pharmacy directory) | (summary of benefits) 

HAP Empowered MI Health Link
Member Services: Toll-free at (888) 654-0706 (TTY 711), 8 a.m. to 8 p.m., 7 days a week.
Fax: (248) 663-3774
Address: HAP Empowered MI Health Link PO Box 2578 Detroit, MI 48202
(website) | (contact information) | (member handbook) | (annual notice of changes) | (formulary) | (prior authorization criteria) | (step therapy criteria)(provider search) | (provider and pharmacy directory)(summary of benefits) 

Meridian Complete (Formerly Michigan Complete Health Medicare-Medicaid Plan)
Member Services: 1-855-323-4578  (TTY users should call 711) Monday - Sunday from 8:00 a.m. - 8:00 p.m. If you call before 11:00 a.m. or after 3:00 p.m., Member Services will have shorter wait times.
Address: Meridian Complete 1 Campus Martius, Suite 700, Detroit, MI 48226
(website)| (contact information) | (member handbook) | (annual notice of changes) | (annual notice of changes - former michigan complete members)(formulary)| (formulary search)(prior authorization criteria)(step therapy criteria) | (provider search)(provider & pharmacy directory) | (summary of benefits)

Molina Dual Options MI Health Link
Member Services: Toll-free at (855) 735-5604 (English, Spanish & Arabic) (TTY 711), 8 a.m. to 8 p.m., Monday-Friday.
Nurse Advice Line: Toll-free at (844) 489-2541 (English, Spanish & Arabic) (TTY 711), 24 hrs a day, 7 days a week.
Fax: (248) 925-1767 
Address: Molina Healthcare of Michigan 880 W. Long Lake Rd. Troy, MI 48084
(website) |(contact information) | (member handbook) | (annual notice of changes) | (formulary) | (formulary changes) (formulary search) | (prior authorization criteria) | (step therapy criteria)(over the counter benefit)(provider and pharmacy directory) |(provider search) | (pharmacy search) |  (summary of benefits)